995bd Terms and Conditions

General Terms

995bd ("we", "us" or "platform") is an online gaming and sports betting service provider operating for users in Bangladesh. These Terms constitute a legally binding agreement between 995bd and the user.

• These Terms are written in English and will be interpreted under the applicable laws of Bangladesh.
• We reserve the right to amend these Terms at any time. Updated terms will take effect as soon as they are published on the website.
• As a user, you are responsible for reviewing these Terms and keeping yourself informed of any changes.
• If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to have full effect.

Eligibility and Registration

To open an account on 995bd and use our services, the following conditions must be met:

Age Requirement

Our platform is strictly for individuals aged 21 years or older. Minors are completely prohibited from opening an account. We may request identity documents at any time for age verification.

Registration Terms

• Each person may open only one account — multiple accounts are not permitted.
• All information provided at the time of registration must be accurate and complete.
• We reserve the right to close an account if false information is found to have been provided.
• We may request a national ID card, passport or other government-issued document for verification purposes.
• The mobile number and email address used for the account must be real and active.

Account Security

Keeping your account secure is your responsibility. Please follow the guidelines below:

• Keep your password strong and do not share it with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• You are responsible for all transactions carried out through your account.
• Do not leave your device unattended while logged into your account.
• Allowing a third party to use your account is strictly prohibited.

995bd uses SSL encryption technology to protect your personal information and financial transactions. If any suspicious activity is detected on our system, we will alert you and may temporarily suspend your account if necessary.

Deposits and Withdrawals

Deposits

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Provide accurate account details when making a deposit — 995bd will not be liable for any loss resulting from incorrect information.
• Deposits are generally credited to your account within a few minutes.

Withdrawals

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 5–30 minutes.
• Withdrawals can only be processed from verified accounts.
• Withdrawal requests must be made through the same method used to make the deposit.
• For suspicious transactions, we may request additional verification.

Bonuses and Promotions

995bd offers various bonuses and promotional offers. Please read the following terms before claiming these benefits:

Welcome Bonus

• New members will receive a 100% bonus on their first deposit up to ৳15,000.
• To withdraw a bonus, the total bonus amount must be wagered 10 (ten) times (wagering requirement).
• Each eligible user may receive this welcome bonus only once.
• Claiming bonuses on multiple accounts from the same device, IP address or payment method is not permitted.

General Bonus Terms

• Wagering requirements apply to all bonuses and free bets — full details will be listed on the relevant offer page.
• Winnings from bets placed with a bonus cannot be withdrawn before the wagering requirement is completed.
• If a bonus has an expiry date, it will be cancelled if not used within the specified period.
• We reserve the right to modify, suspend or cancel any bonus program at any time.
• If bonus abuse or fraud is suspected, we may investigate the account and cancel the bonus.

VIP Program

Our VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback is offered at each tier:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

By playing regularly, you can gradually advance to higher tiers. Contact our support team for more details about VIP benefits.

Betting and Gaming Rules

Both sports betting and casino games are available on 995bd. Each game has its own rules, but the general rules are outlined below:

Sports Betting

• Bet outcomes will be determined in accordance with the official announcements of the relevant sports authority.
• If an event is cancelled or rescheduled, bets will be settled according to the applicable policy.
• If a live bet is cancelled due to a technical issue, the staked amount will be refunded.
• Our odds may change at any time; the odds at the time the bet is confirmed will apply.

Casino Games

• All games are operated by verified third-party software providers.
• Game outcomes are determined through random number generator (RNG) technology.
• In the event of a technical error, we will review the affected bets and attempt to reach a fair settlement.

Prohibited Activities

The activities listed below are strictly prohibited on the 995bd platform. Violating these terms will result in the immediate closure of the account and all funds may be forfeited:

• Money laundering or depositing funds from illegal sources.
• Operating multiple accounts or using another person's account.
• Placing artificial bets or conducting coordinated activity to exploit the bonus system.
• Placing bets using software bots, automated tools or artificial intelligence.
• Attempting to illegally influence the outcome of any game.
• Harassing, threatening or insulting other users or staff.
• Exploiting technical vulnerabilities of the platform or attempting to hack it.
• Operating an account on behalf of a minor.

Account Closure and Suspension

Closure by Us

In the following circumstances, we may suspend or permanently close any account without prior notice:

• Violation of any provision of these Terms.
• If it is proven that false or incomplete information was provided.
• If evidence of fraudulent or suspicious activity is found.
• Upon direction from a legal authority or court order.

Closure by the User

You may request the closure of your own account at any time through our support team. All active bets will be settled before the account is closed and any eligible funds will be returned.

A self-exclusion option is also available under responsible gaming — see our Responsible Gaming page for more details.

Responsible Gaming

995bd believes that gaming is a form of entertainment — we are committed to ensuring it does not become a problem. The key elements of our responsible gaming policy are:

• Set a Budget: Bet within your financial means and never place larger bets to try to recover money you have lost.
• Deposit Limits: You can set daily, weekly or monthly deposit limits on your account.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time if needed.
• Reality Check: You can receive regular reminders of how long you have been playing.

If you notice any signs of gaming addiction, please contact our 24/7 support team or read the Responsible Gaming page.

Privacy & Data

We place the highest importance on protecting your personal information. Please read our Privacy Policy for details on how we collect, use, and protect your data.

• We only collect information that is necessary to provide our services.
• Your information will not be sold to third parties.
• We may be required to share information with authorities in cases of legal obligation.
• All data is secured with SSL encryption.
• You can contact our support team to view or correct the information we hold about you.

Dispute Resolution

If a disagreement arises between you and 995bd on any matter, please follow the process below:

1. Step 1: Report the issue directly through our 24/7 live chat support.
2. Step 2: If the issue is not resolved via live chat, send a detailed complaint to [email protected].
3. Step 3: Our senior team will review the issue and provide a resolution within a reasonable timeframe.

When submitting a complaint, please include all relevant details (account ID, transaction date, amount, screenshots). We strive to resolve every dispute fairly and impartially.

Amendment & Validity of Terms

995bd reserves the right to partially or fully amend these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

• For significant changes, we will make an effort to send a notification to your registered email.
• Continuing to use the platform after any changes will be considered your acceptance of the new terms.
• If any clause of these terms and conditions becomes invalid, the remaining clauses will continue to be in force.
• These terms and conditions will be governed by the applicable laws of Bangladesh.