995bd Privacy Policy

1.1 Information Provided Directly

Information you give us directly includes:

• Full name and date of birth
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• Documents required for identity verification (copy of national ID card or passport)
• Any information provided when contacting our support team

1.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Date and time of access to the website
• Pages visited and links clicked
• Cookies and session data (see Section 7 for details)

1.3 Transaction Information

Records of deposits, withdrawals, and betting activity on your account are stored in our system. This includes the amount, time, and payment method used for each transaction.

2.1 Account Management and Identity Verification

Your information is used to open, manage, and secure your account. Age verification is carried out to confirm that the platform is used only by those aged 21 or above.

2.2 Payment Processing

Payment information is used to securely process your deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳800 — your information is needed to carry out these transactions securely.

2.3 Customer Support

Our 24/7 live chat support team may use your account information to resolve your issues promptly. Information shared during support interactions is used only for the purpose of resolving those issues.

2.4 Promotional Communications

With your consent, we may send you information about offers, bonuses, and promotions by email. You may request to opt out of these communications at any time.

2.5 Fraud Prevention and Legal Compliance

Transaction information may be reviewed to prevent money laundering (AML) and detect suspicious activity. This is done to protect you and other players.

2.6 Platform Improvement

By analyzing user behavior, we improve the website experience, decide on adding new games or features, and identify technical issues.

3.1 Service Provider Partners

The minimum necessary information may be shared with our payment gateways, game software providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) and technology partners for operational purposes. These partners are required to follow the same privacy standards.

3.2 Legal Obligations

Information may be disclosed if legally required by a government authority or court order. In such cases, proper legal processes are always followed.

3.3 Business Restructuring

User information may be transferred in the event of a business merger, acquisition, or asset transfer. Should this occur, you will be notified in advance by email.

3.4 No Sale of Data

995bd never sells or rents your personal information to third parties for marketing, advertising, or any other commercial purpose.

5.1 Right to Access

You may request at any time to find out what information we hold about you. We will provide that information within a reasonable time of your request.

5.2 Right to Correction

If any information in your profile is incorrect or outdated, you may request that it be corrected. We will make the correction as quickly as possible after verification.

5.3 Right to Deletion

You may request to close your account and, where applicable, request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

5.4 Right to Object to Processing

You may object at any time to communications related to marketing. From the time we receive your request, we will stop using your information for that purpose.

5.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. Your request will be processed promptly after the verification process is completed.

6.1 Active Account Data

All relevant information will be retained for as long as your account remains active. This includes transaction history, gaming activity, and communication records.

6.2 After Account Closure

After an account is closed, certain information is retained for a defined period based on legal and regulatory requirements. Once that period ends, the information is securely deleted.

6.3 Backups and Archives

Backups may be retained for system security purposes. Removing information from backups may take additional time, but this data is not used for any active service.

7.1 Essential Cookies

These cookies are essential for the core functions of the website. They are used to maintain your login session, carry out security checks, and support basic page functionality. Blocking these cookies may prevent the site from working correctly.

7.2 Performance Cookies

These cookies tell us how visitors use the website — which pages are most popular and where errors occur. This information is used to improve the website experience.

7.3 Cookie Management

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may prevent some features of the website from working correctly.

Restricted to Users Aged 21 and Above

995bd is for users aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian suspects that their minor child has registered on our platform, please contact our support team immediately.

How Changes Are Made

995bd reserves the right to update this Privacy Policy at any time. In the event of significant changes, we will take the following steps:

• The update date on this page will be changed.
• Registered users will be notified by email in the case of significant changes.
• Continued use of the platform after the revised policy takes effect will be taken as your acceptance of the new policy.

We recommend that you review this page regularly so that you remain informed about the latest policy.